The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. The right person for this job takes great enjoyment in assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. Ensuring compliance with all practice policies and procedures. Ensuring adherence to Banfield dress and grooming guidelines. You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. You must embrace and thrive on providing exceptional client and pet experiences. You must be available to work weekend and evening shifts. You must be comfortable working in an environment with loud noise and strong smells. You must be 18 years of age or older. You must have a minimum of two years of veterinary hospital experience. We are a drug-free, smoke-free, equal opportunity employer.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See vca Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...love teaching others. You can simplify accounting concepts down into layman terms.... ...retentive. You are a wizard at time management, efficient planning, and organizing.... ...benefits and know how to have fun! Outsourced Accounting Manager Responsibilities...
...Job Description Floyd Lee Locums is seeking a CRNA Anesthesia for a locum tenens job in Orangeburg, South Carolina. Job Description & Requirements ~ Specialty: Anesthesia ~ Discipline: CRNA ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours, days...
...City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution. Be... ...to make the Internet a safer place Job Description As a Customer Onboarding Manager you will be responsible for the onboarding of...
...be placed, please click the 'Accept Cookies'.Machine Learning Model Engineer page is loaded Machine Learning Model Engineer Apply remote... ...technology company in rapid growth that focuses on enabling brands to connect with Samsung TV audiences as they are exposed to digital...
...The Marketing Manager is responsible for developing and executing comprehensive marketing strategies to drive brand awareness, lead generation, and sales growth across Aftermarket Parts, OEM Parts, and Capital Equipment businesses. This role requires a deep understanding...