The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. The right person for this job takes great enjoyment in assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. Ensuring compliance with all practice policies and procedures. Ensuring adherence to Banfield dress and grooming guidelines. You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. You must embrace and thrive on providing exceptional client and pet experiences. You must be available to work weekend and evening shifts. You must be comfortable working in an environment with loud noise and strong smells. You must be 18 years of age or older. You must have a minimum of two years of veterinary hospital experience. We are a drug-free, smoke-free, equal opportunity employer.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See vca Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...to help us efficiently recruit participants for focus groups, interviews, online surveys, and other research initiatives. This is an entry... ...-screeners. Contact and screen participants through text, phone, email, or online surveys. Manage participant logistics, collecting...
...JOB SUMMARY The duties of a Psychiatric Mental Health Nurse Practitioner (PMHNP) mid-level provider include, but are not limited to, providing accurate mental health assessment, diagnosis, treatment, consultation, education and follow-up care to patients suffering from...
Librarian & Archivist (Part-Time, 25 hrs/week) The Neighborhood Playhouse School of the Theatre New York, NY In-Person | 25 hours/week The Neighborhood Playhouse, one of America's most respected acting conservatories and birthplace of the renowned Meisner Technique...
...helps find solutions* Follows the direction of the Shift Supervisor and/or Wendy's managerQUALIFICATIONS * Must be at least 16 years old (under 18 requires working papers)* Able to communicate in English* Willingness to work on your feet* Neat, clean, and professional...
...paperwork for you. Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you. Grow your caseload by providing marketing support and patient referrals. Well also support your patients by...