Job Description

Seadog Docent/ Actor - Chicago City Experiences

Join to apply for the Seadog Docent/ Actor - Chicago City Experiences role at Hornblower Group .

Pay $17.00/hr

City Experiences is seeking a Seadog Docent for our City Cruises operation in Chicago, IL.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity

The successful Seadog Docent is responsible for delivering informational and entertaining tours to groups of 10-150 people, ensuring guest comfort and safety while underway, and assisting with docking and undocking. Docents must uphold the strictest safety standards for guests and crew, while maintaining a professional and friendly manner consistent with Our Service System and assisting with docking and undocking.

Essential Duties & Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
• Follow safety procedures to ensure the protection of passengers and vessel
• Participate in routine safety drills to prepare for major incidents
• Handle lines to moor vessels to pier
• Stand watch in ships' bows, sterns, or bridge wings to look for obstructions or navigational aids
• Assist Captain and supervisory personnel in maintaining vessel equipment and systems
• Maintain cleanliness and safety of all common areas
• Sweep, mop, and wash down decks and exterior to remove dirt and debris
• Load/unload materials from vessels and remove trash
• Service, clean, and supply restrooms
• Be prepared to work at scheduled times
• Maintain uniform and grooming standards
• Deal courteously with customers regarding liquor sales and observe related regulations
• Stock carts between cruises and handle inventory
• Perform additional duties as assigned

Requirements & Qualifications

• High School Diploma or equivalent preferred
• Must be at least 18 years old
• Pre-employment and random drug testing required
• Must be a US Citizen or Permanent Resident per US Coast Guard regulations
• Satisfactory background check
• Effective communication skills
• Service-oriented attitude
• Energetic and enthusiastic personality
• Ability to work extended periods standing
• Lift up to 50 pounds
• Ability to throw mooring lines
• Normal color vision
• May need to apply for a Transportation Workers ID Card
• Availability on major holidays

About Us

City Experiences provides memorable land and water experiences, with over 25 brands and 30 million guests annually. We foster a culture of communication, creativity, and cooperation, guided by our RESPECT Service System. We are an Equal Opportunity Employer and encourage applicants with past records to apply.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Travel Arrangements

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