Job Description

Job Description

Job Description

At Sager Electronics, we are seeking an entry-level motivated Inside Sales Representative to join our dynamic team in Middleboro, MA. As an integral part of our collaborative, customer-centric environment, you'll help drive sales growth while providing exceptional support to both new and existing customers. As an Inside Sales Representative in eSales, you will collaborate with sales, suppliers, and corporate teams to manage quotes and orders, considering competitive landscapes and leveraging our inventory and buying strength to meet both corporate and customer expectations. With over 400 employees spanning North America, Sager Electronics offers a robust support system and the opportunity for personal and professional growth.

Responsibilities:

• Assist existing or potential web customers with inquiries related to website processes, account setup, pricing, delivery, order status, quotes, and return authorizations.
• Identify common web customer experience issues and escalate to the appropriate parties to enhance website functionality and efficiency.
• Develop a strong understanding of PeopleSoft and its application in quoting, order entry, account management, and customer satisfaction.
• Collaborate with marketing and purchasing to support customer sales, order fulfillment, and product profitability growth.
• Gain knowledge of warehouse schedules and capabilities to ensure efficient order management and customer satisfaction.
• Manage active quotes and enter significant ones into the quote funnel throughout the business day.
• Participate in ongoing training to enhance customer and product knowledge through seminars, vendor training, and customer interface.
• Achieve target profit margins and meet or exceed sales goals set by management.
• Gain knowledge of contracts and their impact on orders within the PeopleSoft system, focusing on Awards, Blankets, Bonds, Ship & Debit, and purchasing cost contracts.
• Work closely with field sales and sales support teams to provide timely and accurate responses to requests for technical, pricing, delivery, and order status information.
• Coordinate relationships with supplier representatives and customer purchasing contacts.
• Maintain professionalism and integrity in communications with customers and manufacturer partners.

Secondary Responsibilities:

• Occasionally review new web quotes and orders to identify potential long-term opportunities.
• Engage in telemarketing and proactive selling activities with assigned and new customers in the territory as needed.
• Occasionally execute the strategy of selling more lines and commodities to assigned customers.
• Work with sales and management teams to identify and develop services and growth strategies for new and existing sales opportunities.

Qualifications:

• A Bachelor’s degree in Engineering, Marketing, Business, or a related field is preferred.
• Professional experience in electronic distribution sales is helpful.

  Abilities:

• Strong understanding of the inside sales role within the electrical and electronics distribution industries, including telephonic and internet/email communication.
• Proficient in computer skills, including Microsoft Excel and other MS Office programs. Knowledge of PeopleSoft is a plus.
• A motivated individual who thrives in a fast-paced environment and possesses effective listening and negotiation skills.
• Clear and effective communication skills, both orally and in writing.
• Ability to analyze, interpret, and take action on data from a variety of sources.
• Ability to maintain a professional demeanor while representing the company and its suppliers to customers.

Why Join Us?

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect:

• Medical, dental, and vision insurance to keep you and your family healthy.
• 401(k)/Roth plan with matching, ensuring your financial future is secure.
• Healthcare Savings Accounts for added flexibility in managing medical expenses.
• Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development.
• Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally.
• A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours.
• We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being.

Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit

To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee. 

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

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